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Please note the surgery will be closed for staff training on

Wednesday 3rd September 2014

All repeat prescription requests should be ordered by

6.00pm Monday 1st September 2014

ready for collection on Thursday 4th September

Any orders placed after this time may not be ready for collection until Friday 5th September


Our staff come to work to care for others  and it is important for all members of the public and our staff to be treated with respect.

 

In line with the rest of the NHS, and to ensure this is fully observed, we have instigated a Dignity at Work and Zero Tolerance policy whereby aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.

 

Anyone giving verbal abuse to members of staff will be sent a letter from the Practice Manager explaining that this behaviour will not be tolerated.

 

Any future violation of this policy may result in removal from the Practice patient list. There will be no appeal process.

 

 The Practice feels sure you will understand that proper behaviour is absolutely necessary for all of our staff and patients and that non observance will not be accepted.

 


Patient notice

Riverside Surgery patients are exempt from car parking charges when using Evesham hospital car park


Named GP for patients aged 75 and over

As part of the GP contract changes for 2014-2015 each patient aged 75 or over should be assigned a named, accountable GP.

For all patients aged 75 and over at Riverside Surgery the named, accountable GP is also the patients registered GP.


Please note that telephone calls for ALL routine GP enquiries will be taken between 8.00am and 4.00pm on (01386) 444400.

From 4.00pm the emergency telephone line (01386) 444411 will be available for ALL GP emergencies and all other routine enquiries.

 The results line will be open from 1.00pm until 5.00pm Monday to Friday.

The surgery is open from 8.00am until 6.30pm Monday through Friday (8.00am until 8.30pm on Wednesdays) 

    (Site updated 30/08/2014)
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    Noticeboard

    New service being launched - Smoking cessation clinics from 1st April 2014

    If you currently smoke and are thinking of giving up we may be able to help.

    We are launching a new smoking cessation service from 1st April 2014. Please telephone the surgery on (01386) 444400 to arrange an appointment. 

     
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