Riverside Surgery is open from Monday to Friday 8am until 6.30pm (except for Wednesday evenings until 8pm). If a patient needs to see a doctor when the surgery is closed they can contact the NHS ‘out of hours’ telephone service by telephoning NHS 111.
Please note the surgery is CLOSED on all public holidays. The dispensary is open Monday to Friday 8.30am until 6pm.
|Monday||8am – 6.30pm|
|Tuesday||8am – 6.30pm|
|Wednesday||8am – 8pm|
|Thursday||8am – 6.30pm|
|Friday||8am – 6.30pm|
Following discussions between the GPs and Patient Participation Group the appointment system has been improved to allow greater flexibility. Please be guided by our receptionists who are working closely with your GP to provide you with the most appropriate appointment.
These are held Monday to Friday from 8.30am until 12.30pm and from 2pm until 5.30pm.
All aspects of health may be discussed. Appointments are usually 15 minutes in duration and are by appointment only. Occasionally an appointment may be available on the day and can be booked by telephoning the surgery from 8am.
Appointments are often in short supply so we request that patients telephone the surgery to cancel an appointment on Evesham (01386) 444400 as early as possible if they are unable to attend. We are then able to offer that appointment to somebody else.
Except in emergencies, all home visit requests should be made by 11am.
Please remember that it takes up to FOUR times as long to see a patient in their own home as it does by appointment at the surgery.
Our doctors carry out their home visits after they have finished morning surgery and have dealt with all their calls from patients.
As the practice covers many of the outlying villages, visits requested after initial allocation by the doctor can create considerable logistical problems.
Emergency visits will, of course, always be dealt with promptly.
Dispensary Opening Hours
The dispensary is open Monday to Friday from 8.30am until 6pm and is situated adjacent to the reception desk in the main waiting area.
Our team of five fully qualified dispensary assistants, supervised by a Pharmacist and fully supported by all of our GPs, are available at all times to offer a wide range of professional and beneficial services to our registered dispensing patients. We can also provide a dispensing service to any registered patient living more than one mile from their nearest pharmacy. The services we provide include:
- A drug review of prescribed medication to help identify and clarify any issues or questions patients may have about taking their medicines.
- A FREE medication delivery service.
- The provision of FREE weekly prepared monitored dosage systems to aid patients by reducing confusion over the timing of tablet taking.