Riverside Surgery

Dr Swindlehurst & Partners - Seduli ad Curandum - Committed to Care
Tel: (01386) 444400 Fax: (01386) 444415

Fair Processing of Data & Privacy Policy Notice

Fair Processing of Data & Privacy Policy Notice

At Riverside Surgery we are dedicated to safeguarding and preserving your privacy when you are visiting our practice, website or communicating either in person or electronically with us.

This Fair Processing of Data & Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. Riverside Surgery gathers and processes information in accordance with this privacy policy and in compliance with the relevant data protection Regulation and laws. This policy provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.

We do update this Policy from time to time so please do review this Policy regularly.

Use of Website Cookies

‘Cookies’ are used to provide aggregated statistics on visitors to our practice website and their browsing behaviour. This enables us to order the site to make customers’ journeys easier and, if necessary, make improvements. The data is aggregated and anonymised, which means we cannot identify you as an individual.

Information We Collect on Our Website

In operating our practice website we may collect and process the following data about you:

  • Details of your visits to our practice website and the resources that you access including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information that you provide by filling in forms on our website.
  • Information provided to us when you communicate with us for any reason.

We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

Use of Your Information

Riverside Surgery takes your privacy very seriously and will never disclose your data without your consent unless required to do so by law. The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us relating to our services.
  • To provide information of other services which we feel may be of interest to you where you have consented to receive such information.
  • To notify you about any changes to our website such as improvements or service changes that may affect our service.

 Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our website will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

We will only disclose your personal information to third parties where we are legally required.

We will not disclose your personal information to third parties for any other reason.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to Information

The Data Protection Act 1998 and Subject Access Request (SAR) under General Data Protection Regulation gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the Contact Us form on the practice website or in writing to the Practice Manager.