Dispensary Opening Hours  

The dispensary is open Monday to Friday from 8.30am until 6.00pm and is situated adjacent to the reception desk in the main waiting area.

Our team of four fully qualified dispensers, supervised by a registered Pharmacy Technician and fully supported by all of our GPs, are available at all times to offer a wide range of professional and beneficial services to our registered dispensing patients. We can also provide a dispensing service to any registered patient living more than one mile from their nearest pharmacy. The services we provide include: 

• A drug review of prescribed medication to help identify and clarify any issues or questions patients may have about taking their medicines.
• A FREE twice weekly medication delivery service on Wednesday and Friday mornings.
• The provision of FREE weekly prepared monitored dosage systems to aid patients by reducing confusion over the timing of tablet taking.

Repeat Prescriptions

Patients who are on long term medication and require regular repeat prescriptions can request these by:

• Following the link above for online repeat prescription ordering.
• Completing and posting their repeat slip to the surgery.
• By fax on (01386) 444415.
• Attending the surgery in person. 

All long term repeat medication is authorised by the doctor who may, occasionally, wish to review a patient's medication. Notice of this will be brought to the patient's attention via their repeat prescription slip.

Re-authorisation of prescriptions by the doctor requires at least 2 working days between request and collection.

 Any prescription request made after 11.30am may require a further 24 hours notice before collection can be made.

Any medication required more urgently i.e. less than 2 working days would require the patient to attend the surgery in person to make their request.

Free Delivery Service

Please note that the surgery provides a FREE TWICE WEEKLY medication delivery service to our registered dispensing patients. Deliveries are made on a Wednesday and Friday morning. Any eligible patient requiring their medication to be delivered should select either the 'Deliver Wednesday' or 'Deliver Friday' option on the online repeat prescription form or highlight their preference on the repeat prescription slip . 

Useful Links

• Help with prescription costs:

        http://www.nhs.uk/NHSEngland/Healthcosts/Pages/Prescriptioncosts.aspx

• Health Costs:    http://www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Illorinjured/DG_10018978
• NHS costs and exemptions:

        http://www.nhsbsa.nhs.uk/1638.aspx 

NHS English Prescription Charge is:

                     For each medicine or appliance supplied

Prescriptions are FREE for any patient who is:

• Under 16 years old.
• Aged 16, 17 or 18 and in full-time education.
• 60 years of age or over.
• Named on a current HC2 charges certificate.
• Named on a working tax credit NHS exemption certificate.
• Named on a child tax credit NHS exemption certificate.

Prescriptions are FREE for a patient who has: 

•   A valid cancer patient exemption certificate.
• A valid maternity exemption certificate.
• A valid medical exemption certificate.
• A valid prescription prepayment certificate*.
• A valid war pension exemption certificate.
• A valid NHS tax credit exemption certificate.
• Been prescribed free-of-charge contraceptives.

Prescriptions are FREE for a patient who receives:

• Income support.
• Income-based jobseeker’s allowance tax credit**.
• Minimum income guarantee and pension credit guarantee credit.

Single prescription items cost £7.40 but some items such as Compression hosiery, hormone replacement tablets and smoking cessation products may incur more than one charge. Please ask at the dispensary if you would like further information.

*Prescription prepayment certificates cost £29.10 for 3 months and £104.00 for 12 months. Please ask for a FP95 form from the dispensary.

**Certain criteria applies