What is a Patient Participation Group?

A group of patients and practice staff who meet frequently to discuss and make decisions about the practice and how it is able to service the community with improved healthcare services and facilities.

What is the purpose of a PPG?

• For the practice and the group to agree what could enhance the practice.
• For the practice to understand the patients point of view and to encourage positive feedback.
• To actively encourage and welcome comments, suggestions from members of the local and wider community.   
   

What is our aim in forming a PPG?

We aim to have a very active Patient Participation Group which meets quarterly with representatives from the practice to discuss topical issues, express their views on planned service developments and to raise any issues which are of concern and/or will help to improve the standard of care offered by the practice. If you would like more information about becoming a member of the group pick up a questionnaire from one of our reception team and why not start by completing one of our regular surveys about the practice (which can be found at the bottom of the home page) to let us know what you think of the service and experience you receive.

• To provide resources and services for the good of the practice population which would not otherwise be provided by statutory services.

• To encourage a spirit of self help and support amongst patients to improve their health and well being.

• To improve communication between the service providers, the group and the wider population.

• To promote a patient perspective and enable patients to access and make the best use of available health care.

No time to attend meetings?

If you would like to get involved but are unable to attend meetings why not join our virtual Patient Participation Group? Members can receive regular updates on practice developments and can give us views and suggestions.

To join our virtual PPG or just to follow what is happening within the practice look for us on:

Or login via the facebook button on our home page.

We have a couple of ground rules for our PPG

• The group is NOT a forum for individual complaints and single issues.
• We advocate open and honest communication.
• Silence indicates agreement - please speak up.
• All views are valid and will be listened to.

Important Information

Please note that no medical information or questions will be responded to. The information supplied to us will be used lawfully in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

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