Doctors Surgeries

Routine clinics are Monday to Friday 8.30am to 11am and 3.00pm to 5.30pm, with extended hours on Wedesdays 6pm to 8.30pm and Saturdays 9am to 11am.

Our surgery operates a personalised system of care which means we try to ensure that you see your own doctor by appointment.

We offer a range of appointments to accommodate different types of patient's requests:

• Approximately 50% of our doctor's appointments may be booked up to one month in advance.
• We also provide 25% of appointments that may be booked in the week you would like an appointment.
• The last 25% of our appointments are reserved for the day and are for urgent problems that cannot wait until the next routine or weekly appointment.

The decision of the urgency of the appointment is left to you, the patient.  However, abuse of same day appointments, when the presenting problem is less urgent, does occur and we would ask patients to kindly respect the system in place.  Genuine emergencies will, of course, be seen at any time the surgery is open.

Nurse Consultations

8.30am to 12.30pm and 2.00pm to 5.30pm by appointment only.

All aspects of health may be discussed. Appointments are 15 minutes long and occasionally an appointment may be available on the day if you ring the surgery at 8.30am.

For further information please click the "Clinics and Services" link from the left hand menu.

Please telephone 01386 40121 to make an appointment

In August out of the 4690 appointments made 224 appointments were missed by patients who failed to turn up and did not cancel their appointment in advance.  This equates to:

99 missed appointments with a GP

115 with the Nursing team

10 with the Midwives and Health Visitors

Appointments are often in short supply so please ring and cancel your appointment on 01386 40121 if you cannot attend. We can then offer that appointment to somebody else.

If the surgery is closed and you need to cancel an appointment please use the link on the bottom of the home page. 

The total number appointments missed so far for 2010 is 2342

Except in emergencies, home visits should be requested by 10.30am. Please remember that it takes four times as long to see a patient at home as it does in the surgery.  Doctors do their visits after they have finished morning surgery and dealt with all their calls from patients.

As we cover many of the outlying villages, visits requested after allocation by the doctor create considerable problems.

Emergency visits will, of course, always be dealt with promptly.