News:

Cancelling your Appointment

Please telephone as soon as possible if you have to cancel your appointment.

Appointments are often in short supply so please ring and let us know if you cannot attend so that we can offer the appointment to somebody else.

If the surgery is closed and you need to cancel an appointment for the following day please use the link at the bottom of the homepage

Missed Appointments

In August 224 appointments were missed by patients who failed to turn up and did not cancel their appointment in advance.

The Dispensary Services

The dispensary is open Monday to Friday 8.30am to 6pm.

Our team of four dispensers are able to offer beneficial services to all our registered dispensing patients.  We can provide a dispensing service to any patient who lives more than one mile from the nearest pharmacy.  Services provided include:

  • A "drug review" of prescribed medication to help identify and clarify any issues or questions you have about taking your medicines.
  • A free delivery service on Wednesday and Friday mornings.
  • The provision of weekly prepared monitored dosage of your medication to help reduce confusion over the timing and quantities of your prescription.


    Repeat Prescriptions

    Patients who are on long term medication requiring regular repeat prescriptions can request these by:

    • completing and posting your repeat slip to the surgery
    • by fax on 01386 444400
    • contacting a local chemist
    • attending the surgery in person
    • Following the link on the prescriptions page

    All medication is authorised for repeat by your doctor who may occasionally wish to review your medication. Notice of this will be brought to your attention on your repeat prescription slip. Re-authorisation by your doctor requires at least 2 working days between request and collection.

  • Should you require your medication more urgently (less than 48 hours) you should come down to the surgery to make your request.

  • Free Delivery Service

    Please note that we provide a free delivery service of  medication to our dispensing patients. Please enquire for further information.  Deliveries are made on a Wednesday and Friday morning.  If you want your medication delivered please choose "Deliver Wednesday" or "Deliver Friday" from the choices on the prescription form when asked where you would like to collect your medication from.

  • Useful Links
    Help with prescription costs:
    http://www.nhs.uk/NHSEngland/Healthcosts/Pages/Prescriptioncosts.aspx

  • Health Costs:
    http://www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Illorinjured/DG_10018978

  • NHS costs and exemptions:
    http://www.dh.gov.uk/en/Healthcare/medicinespharmacyandindustry/Prescriptions/NHScosts/DH_087013