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Noticeboard

New service being launched - Smoking cessation clinics from 1st April 2014

If you currently smoke and are thinking of giving up we may be able to help.

We are launching a new smoking cessation service from 1st April 2014. Please telephone the surgery on (01386) 444400 to arrange an appointment. 

  Please note we will be closed on the following dates:

  • Thursday 25th December
  • Friday 26th December
  • Saturday 27th December
  • Thursday 1st January

Please place your repeat prescription request by 6.00pm Friday 19th December in order to give us sufficient time to process your request before the Christmas period.

Any order place after 6.00pm on Friday 19th December MAY NOT be processed before the Christmas period.

Dispensing patient deliveries will be on the following dates over the Christmas period:

  • Tuesday 23rd December
  • Wednesday 24th December
  • Tuesday 30th December
  • Wednesday 31st december

There will be NO DELIVERIES on Friday 26th December OR Friday 2nd January

Flu appointments now available

01386 444400


 

 Patient Notice

Some of our patients have recently received an unsolicited letter from Stewart Pharmacy informing them that they will need to sign up to the new Electronic Prescription Service (EPS) in order to continue to receive their medication.

Riverside Surgery can assure you that this is not the case and we strongly urge our patients to ignore this letter and continue to order and collect their medication from our dispensary as normal.

 


Our staff come to work to care for others  and it is important for all members of the public and our staff to be treated with respect.

 

In line with the rest of the NHS, and to ensure this is fully observed, we have instigated a Dignity at Work and Zero Tolerance policy whereby aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.

 

Anyone giving verbal abuse to members of staff will be sent a letter from the Practice Manager explaining that this behaviour will not be tolerated.

 

Any future violation of this policy may result in removal from the Practice patient list. There will be no appeal process.

 

 The Practice feels sure you will understand that proper behaviour is absolutely necessary for all of our staff and patients and that non observance will not be accepted.

 


 

  Patient notice

Riverside Surgery patients are exempt from car parking charges when using Evesham hospital car park

 


 

Named GP for patients aged 75 and over

As part of the GP contract changes for 2014-2015 each patient aged 75 or over should be assigned a named, accountable GP.

For all patients aged 75 and over at Riverside Surgery the named, accountable GP is also the patients registered GP.

 


 

Please note that telephone calls for ALL routine GP enquiries will be taken between 8.00am and 4.00pm on (01386) 444400.

From 4.00pm the emergency telephone line (01386) 444411 will be available for ALL GP emergencies and all other routine enquiries.

 The results line will be open from 1.00pm until 5.00pm Monday to Friday. You can request results over the telephone until 5.00pm Monday to Friday where your details will be taken and you will receive a telephone call back between 2.00pm & 5.00pm.

The surgery is open from 8.00am until 6.30pm Monday through Friday (8.00am until 8.30pm on Wednesdays)and from9.00am until 11.00am on Saturday mornings.

 

   

(Site updated 19/12/2014)
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